The airline promises to use more fleet capacity to mitigate the consequences on passengers. Four of Flair Airlines’ leased aircraft were impounded in Toronto, Edmonton, and Waterloo, Ontario as a result of what the company is describing as a commercial disagreement, according to the airline.
Canada’s Flair Airlines
In a statement released on Saturday, Flair referred to the decision by a New York-based hedge firm to take the aircraft as “extreme and unique.”
The payments for the impacted planes were only a few days behind schedule, according to a person familiar with the situation but not permitted to publicly discuss it, and they represented a small portion of Flair’s overall earnings.
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Flair flights were canceled
Several Flair flights were canceled on Saturday morning, according to company spokesperson Mike Arnot, but the firm has three extra planes to cover those trips.
According to Arnot, travelers traveling within the next 72 hours will either be accommodated on Flair aircraft or, if a Flair flight is not available, on a different airline at Flair’s expense.
One of the impacted passengers was Laura Pomeroy and her family, according to reports. When they found out their flight had been canceled, the Toronto family had already arrived at Pearson airport on their way to Disneyland in California.
Pomeroy stated, “We called the customer support line and they claimed that the flight had been canceled due to mechanical concerns.” She added that they were given the option of receiving hotel and food coupons, but they never did.
She said that although Flair Airline had rescheduled their flights for the following week, they had found the new departure date to be “extremely not beneficial for us on our March break holiday” and had so chosen to purchase tickets from a different airline for a flight that departs tomorrow morning.
Pomeroy claimed that she was unaware of the Flair plane seizures until a friend forwarded her a link to a news story in response to Pomeroy’s social media post regarding her trip cancellation.
Flair Airline gets detained in Toronto
She stated, “I can understand that there could be problems that they might not have been able to manage at the last minute, but what I don’t understand is why there wasn’t somebody there to talk to us, to tell us what was happening.
If the Flair jets detained in Toronto were the cause of Pomeroy’s flight cancellation, reports were unable to independently confirm this.
On its website, Flair Airline claims that since its founding in Alberta, Canada, it has transported travelers to more than 35 destinations, largely in Canada and a few in the United States and Mexico it was launched in 2017.
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